High value, low cost : how to create profitable customer delight
Brian Plowman
| Year of publication: |
1994
|
|---|---|
| Authors: | Plowman, Brian |
| Publisher: |
London : Financial Times [u.a.] |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XII, 267 S. : graph. Darst. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-273-60437-6 |
| Source: |
Persistent link: https://www.econbiz.de/10004204955