Hotel guests' satisfaction : a segmentation analysis based on age and gender using topsis fuzzy methodology

J.C. Martín, M.V. Sánchez-Rebull, V. Rudchenko

Year of publication:	2018
Authors:	Martín, Juan Carlos ; Sánchez-Rebull, M. V. ; Rudchenko, V.
Subject:	fuzzy numbers \| TOPSIS \| hotel guests' satisfaction \| age \| gender \| Hotellerie \| Hotel industry \| Fuzzy-Set-Theorie \| Fuzzy sets \| Geschlecht \| Gender \| Kundenzufriedenheit \| Customer satisfaction \| Konsumentenverhalten \| Consumer behaviour \| Altersgruppe \| Age group \| Multikriterielle Entscheidungsanalyse \| Multi-criteria analysis \| Urlaubsverhalten \| Holiday behaviour \| Zufriedenheit \| Satisfaction

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