Hotel guests' satisfaction : a segmentation analysis based on age and gender using topsis fuzzy methodology
Year of publication: |
2018
|
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Authors: | Martín, Juan Carlos ; Sánchez-Rebull, M. V. ; Rudchenko, V. |
Subject: | fuzzy numbers | TOPSIS | hotel guests' satisfaction | age | gender | Hotellerie | Hotel industry | Fuzzy-Set-Theorie | Fuzzy sets | Geschlecht | Gender | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Altersgruppe | Age group | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Urlaubsverhalten | Holiday behaviour | Zufriedenheit | Satisfaction |
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