How can regulators affect corporate social responsibility? : evidence from regulatory disclosures of consumer complaints in the U.S.
Year of publication: |
2024
|
---|---|
Authors: | Wang, Yujie ; Tsang, Albert ; Xiang, Yi ; Yan, Shuo |
Published in: |
The British accounting review. - London : Academic Press, ISSN 0890-8389, ZDB-ID 1462498-9. - Vol. 56.2024, 1, Art.-No. 101280, p. 1-26
|
Subject: | Consumer complaints | Consumer protection | CSR | Disclosure | Corporate Social Responsibility | Corporate social responsibility | Verbraucherschutz | USA | United States | Beschwerdemanagement | Complaint management | Unternehmenspublizität | Corporate disclosure | Konsumentenverhalten | Consumer behaviour | Regulierung | Regulation |
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