How communication and control processes improve quality
Year of publication: |
2015
|
---|---|
Authors: | Saraiva, Margarida ; Novas, Jorge Casas ; Guerreiro Gomes, Patrícia |
Published in: |
Achieving competitive advantage through quality management. - Cham : Springer, ISBN 978-3-319-17250-7. - 2015, p. 219-231
|
Subject: | Qualitätsmanagement | Quality management | Interne Kommunikation | Internal communication | Internes Kontrollsystem | Internal control | Öffentlicher Sektor | Public sector | Portugal |
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