How credibility affects eWOM reading : the influence of expertise, trustworthiness, and similarity on utilitarian and social functions
Year of publication: |
2014
|
---|---|
Authors: | Reichelt, Jonas ; Sievert, Jens ; Jacob, Frank |
Published in: |
Word of mouth and social media. - London : Routledge, ISBN 978-0-415-74380-8. - 2014, p. 64-80
|
Subject: | Virales Marketing | Viral marketing | Online-Marketing | Internet marketing | Glaubwürdigkeit | Credibility |
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