How display rules influence turnover in healthcare teams and the moderating role of team negative affective tone
Year of publication: |
2024
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Authors: | Nguyen, Helena ; Groth, Markus ; Johnson, Anya |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 27.2024, 3, p. 397-413
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Subject: | display rules | turnover | affective commitment | team negative affective tone | frontline employees | healthcare | Arbeitsgruppe | Team | Emotion | Mitarbeiterbindung | Employee retention | Arbeitszufriedenheit | Job satisfaction | Arbeitsleistung | Job performance | Arbeitsmobilität | Labour mobility | Arbeitsverhalten | Work behaviour | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system |
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