How does generational diversity contribute to the organizational dynamic? An empirical view

Continuity and change are at the core of intergenerational diversity. By linking the literature on generations with the concept of dynamic capabilities, the aim of this paper is to offer a better understanding of how intergenerational relationship contribute to the organizational dynamic. The literature on generations leads to a multi-dimensional and multi-level conceptual framework of generational diversity in the workplace, and dynamic capabilities approach links intergenerational relationship and organizational issues. A qualitative case study of a French national state-owned railway company validates, illustrates our framework and offers a deep understanding of the process of intergenerational transfer, its generational antecedents and its organizational results.