How gamified online loyalty programs enable and facilitate value co-creation : a case study within a sports-related service context
Year of publication: |
2023
|
---|---|
Authors: | Dreher, Frederic ; Ströbel, Tim |
Subject: | Digital engagement practices | Gamified loyalty programs | Social practice theory | Triple bottom line | Value co-creation | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Kundenbindungsprogramm | Loyalty program | Betriebliche Wertschöpfung | Value creation | Social Web | Social web |
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