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How lines organize compulsory interaction, emotion management, and "emotional taxes" : the implications of passenger emotion and expression in airport security lines
Redden, Shawna Malvini, (2013)
Narrating the backstage of qualitative research in organizational communication : a synthesis
Tracy, Sarah J., (2014)
Mysteries, battles, and games : exploring agency in metaphors about sexual harassment
Redden, Shawna Malvini, (2024)