How organizations motivate users to participate in support upgrades of customized packaged software
Huoy Min Khoo; Cecil Eng Huang Chua; Daniel Robey
| Year of publication: |
2011
|
|---|---|
| Authors: | Khoo, Huoy Min ; Chua, Cecil Eng Huang ; Robey, Daniel |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 48.2011, 8, p. 328-335
|
| Subject: | Softwareindustrie | Software industry | Produktqualität | Product quality | Instandhaltung | Maintenance policy | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009411275