//-->
Avoiding the brand for me, us, or them? : consumer reactions to negative brand events
Gerrath, Maximilian H. E. E., (2023)
Virtual influencers and pro-environmental causes : the roles of message warmth and trust in experts
Gerrath, Maximilian H. E. E., (2024)
Is there a danger of making customers feel too empowered? : exploring the double-edged sword of customer orientation and creative benefits
Liu, Yeyi, (2024)