How should restaurants operate in the omnichannel era? : a queueing game approach
Year of publication: |
2024
|
---|---|
Authors: | Wang, Jinting ; Guo, Pengfei ; Wang, Yilin ; Zhang, Lingjiao |
Subject: | Strategic customer | Dine-in | Delivery | Pooling | Dedicated | Heterogeneous customers | Gastronomie | Restaurant industry | Warteschlangentheorie | Queueing theory | Beziehungsmarketing | Relationship marketing | Spieltheorie | Game theory | Konsumentenverhalten | Consumer behaviour | Multikanalvertrieb | Multichannel strategy |
-
Back to the table : how omnichannel social media marketing returns customers to restaurant locations
Suttikun Chompoonut, (2025)
-
Worth the wait? : how restaurant waiting time influences customer behavior and revenue
Vries, Jelle de, (2018)
-
Omnichannel retail operations with refurbished consumer returns
He, Yi, (2020)
- More ...
-
Equilibrium strategies and optimal pricing in an online retailing queueing system
Wang, Jinting, (2020)
-
Optimal inventory threshold for a dynamic service make‐to‐stock system with strategic customers
Zhang, Xuelu, (2019)
-
Equilibrium Strategies in<i>M</i>/<i>M</i>/1 Priority Queues with Balking
Wang, Jinting, (2018)
- More ...