How stories generate consumer engagement : an exploratory study
Year of publication: |
2019
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Authors: | Dessart, Laurence ; Pitardi, Valentina |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 104.2019, p. 183-195
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Subject: | Consumer engagement | Storytelling | Social media | Brand content | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Narrative Methode | Narrative method | Markenführung | Brand management | Beziehungsmarketing | Relationship marketing | Online-Marketing | Internet marketing |
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