How "Taylorised" is call centre work? The sphere of customer practice in Greece
Aikaterini Koskina
| Year of publication: |
2006
|
|---|---|
| Authors: | Koskina, Aikaterini |
| Published in: |
Developments in the call centre industry : analysis, changes, and challenges. - London [u.a.] : Routledge, ISBN 0-415-35702-0. - 2006, p. 170-188
|
| Subject: | Griechenland | Greece | Callcenter | Call centre | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003393972