How the sender's positioning and the target's CSR record influence the effectiveness of scapegoating crisis communications
Paolo Antonetti, Ilaria Baghi
| Year of publication: |
2021
|
|---|---|
| Authors: | Antonetti, Paolo ; Baghi, Ilaria |
| Subject: | Crisis communications | Scapegoating | Apology | Underdog | CSR | Corporate Social Responsibility | Corporate social responsibility | Öffentlichkeitsarbeit | Public relations | Krisenmanagement | Crisis management | Kommunikation | Communication |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11002-021-09577-5 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012793418