How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment
| Year of publication: |
1998
|
|---|---|
| Authors: | Matzler, Kurt ; Hinterhuber, Hans H. |
| Published in: |
Technovation : the international journal of technological innovation, entrepreneurship and technology management. - Amsterdam : Elsevier Scientific Publishing Co., ISSN 0166-4972, ZDB-ID 83860. - Vol. 18.1998, 1, p. 25-38
|