How to talk to customers : create a great impression every time with MAGIC
Diane Berenbaum, Tom Larkin
| Year of publication: |
2007
|
|---|---|
| Authors: | Berenbaum, Diane ; Larkin, Tom |
| Publisher: |
San Francisco, Calif. : Jossey-Bass |
| Subject: | Kundenmanagement | Beziehungsmanagement | Interpersonale Kommunikation | Customer relations | Interpersonal relations |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 209 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Bibliographie |
| Language: | English |
| Notes: | Includes bibliographical references |
| ISBN: | 0-7879-8752-2 ; 978-0-7879-8752-7 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004879756