How to Track Forecast Accuracy to Guide Forecast Process Improvement

While considerable attention has been paid to the measurement of forecast accuracy for individual items at particular points in time, issues around an aggregated forecast-accuracy metric and its tracking over time still present opportunities for discussion. Jim Hoover talks about why organizations have neglected the task of tracking forecast accuracy and offers a step-by-step guide for getting back on the track. Copyright International Institute of Forecasters, 2009