How Web 2.0 supports customer relationship management in Amazon
Alton Y. K. Chua
| Year of publication: |
2011
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|---|---|
| Authors: | Chua, Alton Y. K. |
| Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795X. - Vol. 5.2011, 3/4, p. 288-304
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| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009887585