How you do - what you do : create service excellence that wins clients for life
Bob Livingston
| Year of publication: |
2008
|
|---|---|
| Authors: | Livingston, Bob |
| Publisher: |
New York, NY [u.a.] : McGraw-Hill Professional |
| Subject: | Unternehmen | Kundendienst | Kundenmanagement | Neukunde | Customer services | Customer relations |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XI, 296 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes index |
| ISBN: | 978-0-07-159278-9 ; 0-07-159278-4 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004912203