Humanizing voice assistant : the impact of voice assistant personality on consumers' attitudes and behaviors
Year of publication: |
2021
|
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Authors: | Poushneh, Atieh |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 58.2021, p. 1-10
|
Subject: | Voice assistant personality (VAP) | Voice interaction flow experience | Control | Focused attention | Exploratory behavior | Satisfaction | Willingness to continue using voice assistant (VA) | Entwicklungshilfe | Development aid | Konsumentenverhalten | Consumer behaviour | Mitbestimmung | Codetermination | Persönlichkeitspsychologie | Personality psychology |
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