I love my accountants ? they're wonderful: understanding customer delight in the professional services arena
Year of publication: |
2006
|
---|---|
Authors: | Mcneilly, Kevin M. ; Barr, Terri Feldman |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 20.2006, 2-3, p. 152-159
|
Saved in:
Saved in favorites
Similar items by person
-
Mcneilly, Kevin M., (2006)
-
Tailoring a Marketing Course for a Non-Marketing Audience: A Professional Services Marketing Course
Mcneilly, Kevin M., (2000)
-
Convincing the Recruiter: A Comparison of Resume Formats
McNeilly, Kevin M., (1997)
- More ...