Identification of positive deviance : methodology development
Year of publication: |
2014
|
---|---|
Authors: | Chakraborty, Ayon ; Mishra, Rajesh Prasad |
Published in: |
International journal of process management and benchmarking : IJPMB. - Olney : Inderscience, ISSN 1460-6739, ZDB-ID 2181571-9. - Vol. 4.2014, 1, p. 36-50
|
Subject: | case study | process | quality management | benchmarking | finance | conceptual framework | qualitative study | best practice | Six Sigma | positive deviance | Qualitätsmanagement | Quality management | Benchmarking |
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