Identifying product and process configuration requirements in a decentralised service delivery system
Year of publication: |
2014
|
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Authors: | Karppinen, Henri ; Seppänen, Kaisa ; Huiskonen, Janne |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 17.2014, 3, p. 294-310
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Subject: | service product | service process | product configurations | process configurations | decentralised production | healthcare service system | Dienstleistungssektor | Service industry | Prozessmanagement | Business process management | Dezentralisierung | Decentralization | Gesundheitsversorgung | Health care | Produktivität | Productivity | Gesundheitswesen | Health care system | Dienstleistung | Services | Öffentliche Dienstleistung | Public services |
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