Identifying unreliable online hospitality reviews with biased user-given ratings : a deep learning forecasting approach
Tianxiang Zheng, Feiran Wu, Rob Law, Qihang Qiu, Rong Wu
| Year of publication: |
2021
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| Authors: | Zheng, Tianxiang ; Wu, Feiran ; Law, Rob ; Qiu, Qihang ; Wu, Rong |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 92.2021, p. 1-9
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| Subject: | Online customer review | Review reliability | Deep learning | Information quality | Online-Handel | Online retailing | Prognoseverfahren | Forecasting model | Krankenhaus | Hospital | Produktqualität | Product quality | Künstliche Intelligenz | Artificial intelligence | Lernprozess | Learning process |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2020.102658 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012425072