If you don’t care, then why should I? : the influence of instructor commitment on student satisfaction and commitment
Alison M. Dachner and Brian M. Saxton
| Year of publication: |
2015
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|---|---|
| Authors: | Dachner, Alison McConnell ; Saxton, Brian M. |
| Published in: |
Journal of management education : a publication of the Organizational Behavior Teaching Society. - Newbury Park, Calif. : Sage, ISSN 1052-5629, ZDB-ID 1092529-6. - Vol. 39.2015, 5, p. 549-571
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| Subject: | instructor commitment | perceived instructor support | student satisfaction | student commitment | Studierende | Students | Mitarbeiterbindung | Employee retention | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Hochschullehrer | Higher education staff |