Impact of individual differences and consumers' readiness on likelihood of using self-service technologies at hospitality settings
Year of publication: |
2011
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Authors: | Kim, Jungsun Sunny ; Christodoulidou, Natasa ; Brewer, Pearl |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1096-3480, ZDB-ID 2415089-7. - Vol. 36.2012, 1, p. 85-114
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Subject: | Gastgewerbe | Hospitality industry | Selbstbedienung | Self-service | Konsumentenverhalten | Consumer behaviour | Innovationsakzeptanz | Innovation adoption | USA | United States |
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