Impact of service quality dimensions in internet banking on customer satisfaction

Ajimon George; G. S. Gireesh Kumar

Year of publication:	2014
Authors:	George, Ajimon ; Kumar, G. S. Gireesh
Published in:	Decision. - Calcutta : Inst., ISSN 0304-0941, ZDB-ID 196771-X. - Vol. 41.2014, 1, p. 73-85
Subject:	Customer satisfaction \| Internet banking \| Public key infrastructure \| Self-service banking technology \| Service quality \| Dienstleistungsqualität \| Kundenzufriedenheit \| Electronic Banking \| Electronic banking \| Internet \| Selbstbedienung \| Self-service \| Bank

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