Impact of the CRM system and time management on organizational effectiveness and performance : case study of an e-commerce micro enterprise

Arkadiusz Januszewski, Kinga Krupcała

Year of publication:	2021
Authors:	Januszewski, Arkadiusz ; Krupcała, Kinga
Published in:	European research studies. - Piraeus : [Verlag nicht ermittelbar], ISSN 1108-2976, ZDB-ID 2479315-2. - Vol. 24.2021, 1, p. 1157-1172
Subject:	Customer relationship management \| time management \| organizational effectiveness \| organizational performance \| e-commerce \| micro enterprise \| SME \| Beziehungsmarketing \| Relationship marketing \| KMU \| Unternehmenserfolg \| Firm performance \| Electronic Commerce \| E-commerce \| Zeitmanagement \| Time management \| Performance-Messung \| Performance measurement \| Effizienz \| Efficiency

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