Implementing a quality-based performance measurement system: A case study approach
| Year of publication: |
2010
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|---|---|
| Authors: | Jochem, Roland ; Menrath, Martin ; Landgraf, Katja |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-2731, ZDB-ID 24093877. - Vol. 22.2010, 4 (1.1.), p. 410-423
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