Implementing intra-organizational learning:: A phased-model approach supported by intranet technology

The learning organization has been heralded as a proactive structure to address the amount and rate of change facing businesses today. A learning culture provides managers with the information and analyses necessary to modify their organizations to satisfy both internal and external stakeholders. Information technology has been identified as an enabler of organizational learning, yet it is insufficient in and of itself. Furthermore, the specific mechanisms to bring about learning in an organizational context have not yet been well articulated. This paper explores a phased-model implementation of learning in an organization and an intranet as the supporting information technology infrastructure that is most effective in creating and maintaining such a learning environment.