Implementing profitability through a customer lifetime value management framework
Year of publication: |
2009
|
---|---|
Authors: | Kumar, V. ; Venkatesan, Rajkumar ; Beckmann, D. |
Published in: |
GfK marketing intelligence review : Marketingforschung für die Praxis. - Nürnberg : GfK, ISSN 1865-5866, ZDB-ID 2498727-X. - 2009, 2, p. 32-43
|
Subject: | Kundenwert | Customer value | Performance-Messung | Performance measurement | Beziehungsmarketing | Relationship marketing | B-to-B-Marketing | Business-to-business marketing |
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