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Reisen in Bus, Bahn und Flugzeug –ein Fall für die Verbraucherpolitik!
Lell, Otmar, (2008)
Das Groupage-Problem kooperierender Verkehrsträger
Kopfer, Herbert, (1999)
Franchising bei Verkehrsbetrieben
Kummer, Sebastian, (2000)
Consumer Complaints: Advice on How Companies Should Respond Based on an Empirical Study
Clark, Gary L., (1992)
PLC: a vehicle for organizing and implementing physical distribution strategy
Rink, David R., (1985)
PLC: The Missing Link between Physical Distribution and Marketing Planning
Kaminski, Peter F., (1984)