Implementing total quality management in a virtual organisation : thoughts and lessons from an interventionist approach
Welington Norberto Carneiro and Octavio Ribeiro de Mendonça Neto, Paulo Afonso, Jose Carlos Tiomatsu Oyadomari and Ronaldo Gomes Dultra-de-Lima
| Year of publication: |
2024
|
|---|---|
| Authors: | Carneiro, Welington Norberto ; Mendonça Neto, Octávio Ribeiro de ; Afonso, Paulo ; Oyadomari, José Carlos Tiomatsu ; Lima, Ronaldo Gomes Dultra de |
| Published in: |
Business process management journal. - Bingley : Emerald, ISSN 1758-4116, ZDB-ID 2014421-0. - Vol. 30.2024, 6, p. 1916-1942
|
| Subject: | Interventionist research approach | Remote work | Small and medium-sized enterprises | Total quality management | Virtual organisations | Qualitätsmanagement | Quality management | KMU | SME | Virtuelle Organisation | Virtual organization | Telearbeit | Telework |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/BPMJ-11-2023-0876 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015324353