Importance and Implementation of Baldrige Practices for Small Businesses - Small-business leaders rate quality best practices as moderately to highly important, but are they implementing them?
| Year of publication: |
2005
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|---|---|
| Authors: | Stephens, Paul ; Evans, James ; Matthews, Charles |
| Published in: |
Quality management journal : QMJ. - Milwaukee, Wis. : ASQC, ISSN 1068-6967, ZDB-ID 12271081. - Vol. 12.2005, 3, p. 21-38
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