Improving customer well-being through two-way online social support
Year of publication: |
2016
|
---|---|
Authors: | Zheng, Qiuying ; Yao, Tang ; Fan, Xiucheng |
Published in: |
Journal of service theory and practice : JSTP. - Bingley : Emerald, ISSN 2055-6225, ZDB-ID 2819789-6. - Vol. 26.2016, 2, p. 179-202
|
Subject: | Social support | Quality of life | Online health care communities | Reciprocal altruism | Social exclusion | Social Web | Social web | Lebensqualität | Altruismus | Altruism | Soziale Ausgrenzung | Öffentliche Sozialleistungen | Social security benefits | Virales Marketing | Viral marketing | Zufriedenheit | Satisfaction |
-
Tang, Yao, (2015)
-
Wang, Weisha, (2021)
-
Child helplines: how social support and controllability influence service quality and well-being
Dolen, Willemijn M. van, (2017)
- More ...
-
Tang, Yao, (2015)
-
Can fear be eaten? The emotional outcomes of consuming frightening foods or drinks
Du, Jiangang, (2019)
-
Beyond hedonic enjoyment : eudaimonia experience in craft consumption
Zheng, Qiuying, (2016)
- More ...