Improving customer well-being through two-way online social support
Qiuying Zheng (School of Management, Beijing University of Chinese Medicine, Beijing, China), Tang Yao (School of Economics and Management, Beihang University, Beijing, China), and Xiucheng Fan (Department of Marketing, Fudan University, Shanghai, China)
| Year of publication: |
2016
|
|---|---|
| Authors: | Zheng, Qiuying ; Yao, Tang ; Fan, Xiucheng |
| Published in: |
Journal of service theory and practice : JSTP. - Bingley : Emerald, ISSN 2055-6225, ZDB-ID 2819789-6. - Vol. 26.2016, 2, p. 179-202
|
| Subject: | Social support | Quality of life | Online health care communities | Reciprocal altruism | Social exclusion | Lebensqualität | Social Web | Social web | Altruismus | Altruism | Soziale Ausgrenzung | Soziale Beziehungen | Social relations | Beziehungsmarketing | Relationship marketing | Öffentliche Sozialleistungen | Social security benefits | Gesundheitsversorgung | Health care |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSTP-09-2014-0188 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011515408