Improving decision for banking to support customer knowledge retention : a quantitative study in Jordanian banking sector
Samer Alhawari (The World Islamic Sciences and Education University, Sport City, Amman, Jordan)
| Year of publication: |
2014
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|---|---|
| Authors: | Alhawari, Samer |
| Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 8.2014, 1/3, p. 119-135
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| Subject: | customer knowledge | CKR | customer knowledge retention | KM | knowledge management | process for knowledge | Wissensmanagement | Knowledge management | Beziehungsmarketing | Relationship marketing | Bank | Wissenstransfer | Knowledge transfer | Wissen | Knowledge |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011471156