Improving internal service : identifying the roles of employee proficiency, adaptivity and proactivity
Scott Martin, Richard Klimoski and Alexandra Henderson
| Year of publication: |
2022
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|---|---|
| Authors: | Martin, Scott ; Klimoski, Richard J. ; Henderson, Alexandra |
| Published in: |
Journal of organizational effectiveness : people and performance ; JOEPP. - Bingley : Emerald, ISSN 2051-6622, ZDB-ID 2773892-9. - Vol. 9.2022, 1, p. 50-67
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| Subject: | Internal service | Internal support | Performance dimensions | Service dimensions | Dienstleistungssektor | Service industry | Dienstleistungshandel | Trade in services | Dienstleistung | Services | Welt | World | Unternehmensdienstleistung | Business services |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOEPP-09-2020-0178 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012879204