Improving public services by mining citizen feedback : An application of natural language processing
| Year of publication: |
2020
|
|---|---|
| Authors: | Kowalski, Radoslaw ; Esteve, Marc ; Jankin Mikhaylov, Slava |
| Published in: |
Public Administration. - Wiley, ISSN 1467-9299, ZDB-ID 1482694-X. - Vol. 98.2020, 4 (19.03.), p. 1011-1026
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1111/padm.12656 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012192510