Improving Quality through Value Stream Mapping: A Case Study of a Physician's Clinic
Year of publication: |
2006
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Authors: | Lummus, Rhonda ; Vokurka, Robert ; Rodeghiero, Brad |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 17.2006, 8, p. 1063-1076
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