Improving the efficiency of public administrations through business process reengineering and simulation : a case study
Marta Rinaldi, Roberto Montanari and Eleonora Bottani
| Year of publication: |
2015
|
|---|---|
| Authors: | Rinaldi, Marta ; Montanari, Roberto ; Bottani, Eleonora |
| Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 21.2015, 2, p. 419-462
|
| Subject: | Performance measurement | Simulation | Business process reengineering | Public administration | Öffentliche Verwaltung | Prozessmanagement | Business process management | Organisatorischer Wandel | Organizational change | Performance-Messung |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011301216