In-store experience and customer loyalty of TopT (Pty) Ltd
Year of publication: |
2020
|
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Authors: | Theledi, Karabo Mpho ; Mudzanani, Takalani Eric |
Published in: |
African journal of business and economic research : AJBER. - London : Adonis & Abbey, ISSN 1750-4554, ZDB-ID 2260653-1. - Vol. 15.2020, 3, p. 203-225
|
Subject: | Customer Loyalty | Customer Retail Experience | Customer Satisfaction | Quality | Relationship Management | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Einzelhandel | Retail trade | Dienstleistungsqualität | Service quality |
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