In-store quality (in)congruency as a driver of perceived legitimacy and shopping behavior
Damien Chaney; Renaud Lunardo; Camille Saintives
| Year of publication: |
2015
|
|---|---|
| Authors: | Chaney, Damien ; Lunardo, Renaud ; Saintives, Camille |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 24.2015, p. 51-59
|
| Subject: | Legitimacy | Incongruency | Store environment quality | Merchandise quality | Approach behavior | Konsumentenverhalten | Consumer behaviour | Produktqualität | Product quality | Ladengestaltung | Store design | Legitimität | Einzelhandel | Retail trade | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Verkaufsförderung | Sales promotion |
| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010528609