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Vertrauen als Determinante des Customer Lifetime Value : Versuch einer Operationalisierung
Beck, Chris, (2001)
Profitable Kundenorientierung durch Customer Relationship Management (CRM) : wertvolle Kunden gewinnen, begeistern und dauerhaft binden
Schneider, Willy, (2008)
Man(ager Heuristics) vs. Machine (Learning) : Automation for Prediction of Customer Value for Brick-and-Mortar Retailers
Fröberg, Emelie, (2021)
Individual team incentives and managing competitive balance in sports leagues : an empirical analysis of Major League Baseball
Lewis, Michael, (2008)
Investigating the Effects of Excise Taxes, Public Usage Restrictions, and Anti-Smoking Ads across Cigarette Brands
Wang, Yanwen, (2021)
Dynamic customer management and the value of one-to-one marketing
Khan, Romana, (2009)