Incorporating service quality into yardstick regulation : an application to the Peru water sector
Year of publication: |
2008
|
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Authors: | Chen, Lin ; Berg, Sanford V. |
Published in: |
Review of industrial organization : RIO. - Dordrecht [u.a.] : Springer Science + Business Media B.V., ISSN 0889-938X, ZDB-ID 638140-6. - Vol. 32.2008, 1, p. 53-75
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Subject: | Data-Envelopment-Analyse | Data envelopment analysis | Produktivität | Productivity | Anreizregulierung | Incentive regulation | Dienstleistungsqualität | Service quality | Regulierung | Regulation | Wasserwirtschaft | Water industry | Peru |
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