Increasing the organisational performance benefits of TQM: an approach based on organisational design
Javier García-Bernal and Marisa Ramírez-Alesón
| Year of publication: |
2010
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| Authors: | García-Bernal, Javier ; Ramírez Alesón, Marisa |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 21.2010, 3/4, p. 363-382
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| Subject: | Qualitätsmanagement | Quality management | Einführung | Implementation | Unternehmenserfolg | Firm performance | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Transaktionskosten | Transaction costs | Spanien | Spain |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003979800