Influence of mechanism of patient-accessible hospital information system implementation on doctor-patient relationships : a service fairness perspective
Changyong Liang, Dongxiao Gu, Fangjin Tao, Hemant K. Jain, Yu Zhao, Bin Ding
| Year of publication: |
January 2017
|
|---|---|
| Authors: | Liang, Changyong ; Gu, Dongxiao ; Tao, Fangjin ; Jain, Hemant K. ; Zhao, Yu |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 54.2017, 1, p. 57-72
|
| Subject: | Doctor-patient Relationships | Patient satisfaction | Service fairness | Hospital information system | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction | Betriebliches Informationssystem | Business intelligence system | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Patienten | Patients |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.im.2016.03.010 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011650488