Influences of the perceived value on actual repurchasing behavior : empirical exploration in a retailing context
Year of publication: |
September 2017
|
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Authors: | Mencarelli, Rémi ; Lombart, Cindy |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 38.2017, p. 12-21
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Subject: | Perceived value | Satisfaction | Attitudinal loyalty | Behavioral loyalty | Actual repurchasing behavior | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Einzelhandel | Retail trade | Online-Handel | Online retailing | Kundenwert | Customer value |
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