Influencing factors of customer loyalty in mobile payment : a consumption value perspective and the role of alternative attractiveness
Qi Zhang, Shaizatulaqma Kamalul Ariffin, Christopher Richardson, Yuling Wang
| Year of publication: |
2023
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|---|---|
| Authors: | Zhang, Qi ; Shaizatulaqma Kamalul Ariffin ; Richardson, Christopher ; Wang, Yuling |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 73.2023, p. 1-15
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| Subject: | Alternative attractiveness | Consumption value | Loyalty | Mobile payment | Satisfaction | Konsumentenverhalten | Consumer behaviour | Elektronisches Zahlungsmittel | Electronic payment | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Mobile Business | Mobile business | Kundenwert | Customer value |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2023.103302 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014303125